Start With a Conversation
Call us or fill out our care request form. We will listen to your story, answer your questions, and help you understand what types of care might be right for your family. There is no pressure, no obligation — just a real conversation with someone who cares.
This first call is about you. We want to understand your family's situation, your loved one's needs, and what matters most to you. Whether you are planning ahead or facing an urgent need, we meet you where you are.
We Connect You With a Local Office
Based on your location and needs, we refer you to the independently owned Visiting Angels® office that serves your area. They will reach out to discuss your situation in detail and schedule a home assessment.
Each Visiting Angels® office is locally owned and operated by people who know your community. They will work directly with your family to understand the full picture — daily routines, safety concerns, health conditions, personality, and preferences.
Your Local Office Builds a Care Plan
The Visiting Angels® team conducts a thorough in-home assessment and creates a personalized care plan. They match your loved one with a caregiver who is not just qualified but genuinely compatible.
The right match makes all the difference. Your local office introduces the caregiver to your family before care begins, so everyone feels comfortable. If the match is not right, they adjust — your loved one's comfort is non-negotiable.
Care Begins at Home
Once care starts, your local Visiting Angels® office stays involved — checking in regularly, adjusting the care plan as needs change, and remaining your trusted resource throughout the entire journey.
You will have a dedicated point of contact at the local office who knows your family's situation. They conduct regular quality checks, gather feedback, and make proactive adjustments so care always stays aligned with your loved one's evolving needs.
What Families Can Expect
From the moment you contact us, you will notice something different. We listen more than we talk. We ask questions that show we understand the weight of what you are going through. And we move at your pace — never rushing you into a decision, never making you feel like just another inquiry.
Our team is experienced in helping families navigate the often-overwhelming world of in-home care. We will guide you through the process, explain what to expect from a local Visiting Angels® office, and make sure you feel confident before we make the connection.
And once you are connected with your local office, we remain a resource. If you have questions, need guidance, or want to explore additional care options down the road, we are always here.